Refund & Return Policy

Last updated: April 11, 2026

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How to Request a Refund or Reprint

Getting things sorted is easy. Just email us at support@travelsportstags.com with:

• Your order number
• A photo of the issue (helps us improve our process too)

That's it. We'll reply within one business day and take care of the rest.

Refund Timeline

Once a refund is approved, we process it within 5–7 business days. The funds will appear back in your original payment method — the exact timing after that depends on your bank or card issuer.

Reprints

If you'd prefer a fresh tag over a refund, we'll get it into production right away. Reprints ship within our standard 3–5 business day window, just like a new order.

What's Not Covered

We want to be upfront about the two situations where we're unable to offer a free reprint or refund:

• Typos or errors in the design you approved. We produce exactly what you submit. If a name is misspelled or a number is wrong in your order and you confirmed it before checkout, that falls outside our guarantee. Always double-check your customizer before placing your order.
• Color preference changes after production. If you loved the colors when you ordered but changed your mind once the tag arrived, we're not able to cover that as a defect. However, if the colors look significantly different from what the customizer showed, that absolutely qualifies for our guarantee — just send us a photo.

Team Orders

Ordering for a squad? Any changes to team orders must be made before production starts. Once we begin production on a bulk order, changes are not possible. Please review your full roster carefully before submitting, and contact us at support@travelsportstags.com as soon as possible if you spot an issue.

Contact

We're here to help. If something isn't right, please reach out — we'll make it right.

support@travelsportstags.com
Travel Sports Tags — travelsportstags.com